Downtown Eugene, Inc. (DEI) is a not-for-profit association of downtown property and business owners. Formed in 1988 and led by a volunteer board of directors, DEI’s primary interest is in the long-term economic health of the downtown core. DEI pursues this interest by advocating for public policy changes, supporting community public safety programs such as the Downtown Guides and building partnerships with other organizations that are concerned with downtown vitality.

The mission of Downtown Eugene, Inc. is to lead the long-term effort to ensure a prosperous and beautiful downtown.

DEI pursues this mission through the following:

  • Engage downtown property owners, stakeholders and supporters, leveraging their support, ideas and talents in pursuing our vision.
  • Advance policies, programs and projects that add value to downtown.
  • Champion efforts to create a safe and beautiful downtown.
  • Promote downtown as a place to live, work, play and invest.

About Downtown Eugene Merchants

Downtown Eugene Merchants (DEM) is a non-profit merchants association made up of business owners and managers that operate in downtown Eugene. DEM partners with DEI, which is primarily made up of building owners. Membership is just $200/year and comes with many benefits, including:

Membership dollars are used to support co-marketing opportunities, put on events, and otherwise work toward the DEM mission of promoting community, collaboration, and vibrancy for a more prosperous Downtown Eugene.

Downtown business owners can become a member of Downtown Eugene here.


DEI and The City of Eugene play an integral role in downtown by providing a safe, secure and welcoming place for everyone to shop, dine and explore. Our community encourages diversity and tolerance with a spirit of responsible citizenship.

Downtown Police Team

Two additional officers are temporarily assigned to join the nine downtown officers and their sergeant to create a visible public safety presence in the downtown area. The downtown police station is located at 10th & Olive in the Lane Community College Downtown Center.

For non-emergencies call (541) 682-5111.

For emergencies call 911.

Downtown Guides

Need help with directions or other services in the downtown area? Ask a Guide in a red cap for help or call: (541) 501-9286

White Bird Clinic

White Bird Clinic is a non-profit human service agency offering a comprehensive package of social, emotional, and physical well-being services. CAHOOTS, an arm of White Bird Clinic, provides assistance for people experiencing crisis or health issues on the streets. CAHOOTS is available 24/7 and serves to provide relief for Police in circumstances of non-criminal situations like substance abuse, mental/emotional crisis, disorientation, welfare checks, and dispute facilitation.

To assist someone in crisis call the Eugene police non-emergency line (541) 682-5111.

For additional information on other White Bird services visit: http://whitebirdclinic.org/services/