In case of an emergency, call 911. When in doubt, call 911 and let dispatchers determine the correct resources to dispatch.
If an incident does not constitute an emergency, you should call the non-emergency police line at (541) 682-5111. You can also leverage the Downtown Guides, or “red caps”. Dial (541) 501-9286 to connect with the Downtown Guides and have someone sent to your location for assistance.
Downtown Police Team
Downtown Eugene is a distinct police beat, staffed by officers specifically assigned to the downtown area most times during the week. The downtown police station is located at 10th & Olive in the Lane Community College Downtown Center.
Officers responding to calls in Downtown Eugene may also now be accompanied by a Lane County behavioral health specialist. Learn more about this new co-responder model and its benefits to the unique needs of Downtown Eugene from our friends at KLCC.
Additionally, volunteer representatives of the Eugene Police Department patrol downtown, often referred to as the “yellow jackets”.
For non-emergencies call (541) 682-5111.
Downtown Guides
The Downtown Guides program is funded by Downtown Eugene, Inc and the Service District fee.
White Bird Clinic
White Bird Clinic is a non-profit human service agency offering a comprehensive package of social, emotional, and physical well-being services. CAHOOTS, an arm of White Bird Clinic, provides assistance for people experiencing crisis or health issues on the streets. CAHOOTS is available 24/7 and serves to provide relief for Police in circumstances of non-criminal situations like substance abuse, mental/emotional crisis, disorientation, welfare checks, and dispute facilitation.
CAHOOTS is deployed through the Eugene police. Once again, dial 911 for emergencies, and (541) 682-5111 for non-emergencies. Dispatch will send the most appropriate resources.
For additional information on other White Bird services visit: http://whitebirdclinic.org/services/